Privacy Policy
Last Updated: March 2025 · Effective Immediately
1. Overview & Scope
This Privacy Policy outlines how AshuTech (“we”, “us”, or “our”), founded and operated by developer Ashu Anand, collects, uses, protects, and discloses personal and project information when you visit our website (ashutech.xyz) or engage our custom software development, Android application, web platform, or automation services.
We are committed to maintaining the highest level of confidentiality and data security for our clients, respecting your personal information and proprietary business ideas.
2. Information We Collect
We only collect information necessary to communicate with you, evaluate your requirements, and deliver custom digital services. This includes:
- Contact Information: Your name, email address, phone number or WhatsApp handle (if voluntarily provided), and company/business name.
- Project Specifications: Technical briefs, feature requests, system wireframes, workflow diagrams, and design preferences shared for quotation and development.
- Transaction Metadata: Milestone invoice records, transaction identifiers, payment dates, amounts, and bank transaction reference numbers.
- Technical Usage Data: Standard server logs, browser type, device information, and anonymous session telemetry when navigating ashutech.xyz.
3. Payment Processing & Financial Security
AshuTech utilizes authorized, RBI-compliant third-party payment gateways and payment aggregators (such as Paytm Payment Gateway, UPI, Razorpay, and direct banking channels) to process digital payments securely.
Important Security Notice:
AshuTech does NOT store, capture, or have access to your sensitive financial credentials, including debit card numbers, credit card details, CVVs, card PINs, or net banking passwords. All payment transactions are encrypted using industry-standard Transport Layer Security (TLS) directly on the authorized payment provider's secure servers.
4. How We Use Your Information
Your information is used exclusively for legitimate business and development purposes, including:
- Providing customized project proposals, feasibility studies, and itemized quotations.
- Executing agreed software development, code architecture, testing, and milestone deployments.
- Issuing milestone invoices, acknowledging payments, and maintaining lawful accounting records.
- Responding to your support requests, technical inquiries, and project change requests.
- Protecting against fraudulent activities, unauthorized access, or misuse of our services.
We do NOT sell, rent, monetize, or trade your personal or project data with any third-party advertisers or data brokers.
5. Client Confidentiality & Proprietary Rights
We recognize that custom software development often involves proprietary business logic, algorithms, and innovative concepts. AshuTech treats all client project briefs, credentials, databases, and source code as strictly confidential.
Where mutually agreed, we are happy to execute standard bilateral Non-Disclosure Agreements (NDAs) prior to reviewing sensitive business logic or proprietary codebases.
6. Cookies & Tracking Technologies
Our website (ashutech.xyz) uses only essential, lightweight technical cookies and local storage tokens necessary to ensure responsive performance, preserve user visual preferences (such as reduced motion settings), and protect against automated spam attacks. We do not employ third-party behavioral advertising trackers.
7. Data Retention
We retain personal contact details and milestone transaction documentation for as long as necessary to fulfill project support obligations, resolve disputes, and comply with statutory legal and tax obligations. Development source code backups are maintained in secure repositories during the warranty/support period and transferred to the client upon full project settlement.
8. Your Rights
As a client or website visitor, you have the right to:
- Request confirmation of what personal data we hold regarding your projects.
- Request rectification of inaccurate contact or billing information.
- Request deletion of your non-statutory communication records upon project completion.
- Opt out of non-essential operational communications at any time.
9. Policy Updates
We may periodically update this Privacy Policy to reflect enhancements in our development workflows, legal requirements, or payment gateway compliance standards. The revised date will always be visible at the top of this document. Continued engagement with AshuTech following updates represents acceptance of the revised terms.
10. Contact Us Regarding Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:
Business: AshuTech
Founder: Ashu Anand
Email: ashuanand35306@gmail.com
Location: Banka, Bihar, India (PIN: 813102)
Support Availability: Monday – Saturday, 10:00 AM – 7:00 PM IST