Digital Service Delivery Policy
Last Updated: March 2025 · 100% Digital Fulfillment Notice
1. Exclusively Digital Services Notice
AshuTech is an independent software development studio providing custom IT, software engineering, web development, mobile application, and workflow automation services.
2. Methods of Digital Delivery
Upon completion of agreed milestones and final project settlement, custom digital deliverables are fulfilled through one or more of the following secure digital mechanisms:
Server & Cloud Deployment
Direct deployment and configuration on client cloud environments, VPS servers, or hosting platforms (such as Vercel, AWS, Cloudflare, DigitalOcean, or Firebase).
Source Code & Repository Access
Transfer of ownership or administrative access to private Git repositories (GitHub or GitLab) containing complete, well-documented source code.
Application Build Packages
Delivery of production-ready, cryptographically signed APK and AAB binaries for Android, along with store listing assets and release notes.
Credentials & Documentation Handover
Comprehensive handover of architecture documentation, API endpoint specifications, environment variables, and administrative access credentials.
3. Delivery Timelines & Estimation
Pre-Payment Timeline Communication: Detailed project timelines and milestone delivery estimates are communicated in writing to the Client in the project proposal before any payment is accepted.
Typical Timelines by Project Discipline:
- Website Development: Typically 1 to 3 weeks depending on page count and custom UI features.
- Web Applications: Typically 3 to 6 weeks depending on database schema, authentication, and API integrations.
- Android Applications: Typically 4 to 8 weeks depending on hardware integration, background services, and UI flows.
- Business Automation Scripts: Typically 3 to 10 business days depending on workflow complexity and API stability.
Exact delivery schedules for your specific engagement are codified in your mutually approved project contract.
4. Client Inspection & Acceptance Period
Following notification that a milestone or the final deliverable is ready for review, the Client has an agreed Inspection Window (typically 7 to 14 calendar days) to test the software in staging, verify all features against the approved specifications, and report any bugs or discrepancies.
Prompt bug fixes directly related to the agreed specifications are performed at no extra charge during this period. Once confirmed or upon expiry of the inspection period without reported defects, delivery is formally considered complete.
5. Delivery Delays & External Contingencies
AshuTech takes pride in timely milestone execution. However, digital delivery schedules may occasionally be affected by factors beyond our direct control, including:
- Delays in Client provision of required branding assets, text copy, or domain access.
- Pending third-party verification (such as Google Play Console review or domain DNS propagation).
- Downtime or breaking API changes introduced by external service providers.
In any such scenario, founder Ashu Anand will proactively inform the Client and provide an updated delivery schedule.
6. Delivery Assistance & Support Inquiries
For questions regarding software delivery, build downloads, or deployment access, contact:
Studio: AshuTech
Founder & Engineer: Ashu Anand
Support Email: ashuanand35306@gmail.com
Location: Banka, Bihar, India (PIN: 813102)
Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST